Dorchester Privacy

1. Information Dorchester Collects

Dorchester collects and processes several types of personal information, including:

2. How Dorchester Uses Your Information

Dorchester uses your personal information for the following purposes:

• Service Delivery (Dorchester Contracts):
  • Processing and managing your Dorchester vehicle reservations and rental agreements. Verifying your identity and confirming you meet our rental requirements. Coordinating vehicle collection and return procedures. Processing payments and handling deposits and charges.
• Dorchester Communication (Legitimate Interest/Contract Performance):
  • Sending Dorchester booking confirmations, reservation updates, and important rental information. Responding to your inquiries and providing customer support for Dorchester. Notifying you of changes to Dorchester services or policies.
• Dorchester (Consent/Legitimate Interest):
  • Dorchester may send promotional offers, newsletters and service updates when you have given consent or Dorchester has a legitimate interest. You can opt out at any time.
• Dorchester Service (Legitimate Interest):
  • Reviewing website activity to refine user experience and site functionality. Conducting research to guide updates to Dorchester’s vehicle fleet and service offerings.
• Dorchester Compliance (Statutory Duty):
  • Meeting Dorchester’s legal, regulatory and tax obligations. Preventing fraud and protecting the security of Dorchester’s services. Resolving disputes and enforcing Dorchester’s terms and conditions.

3. Information Disclosure

Dorchester may share your personal information with:

• Dorchester Providers: Third-party companies that assist Dorchester in delivering its services, such as payment processors, IT support vendors, and maintenance contractors. These providers are contractually obligated to protect your data.

Dorchester does not sell your personal information to third parties for marketing purposes.

4. Dorchester Security

Dorchester implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Still, no internet transmission or storage system can be guaranteed to be 100% secure.

5. Retention Policy

Dorchester retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the processing context.

6. Dorchester Rights

Under UK data protection law, Dorchester guests have the following rights:

• Dorchester Access Rights: Request a copy of the personal information Dorchester holds about you.

To exercise these rights, please contact Dorchester using the contact details provided below.

7. Cookies and Tracking — Dorchester

Dorchester's website uses cookies and similar technologies to improve your browsing experience, monitor site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Dorchester Policy Updates

Dorchester may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Dorchester recommends reviewing this policy regularly.

9. Contact Dorchester

For questions about this Privacy Policy or Dorchester's data practices, please contact us: